Privacy Policy & Data Protection
How Saim Electrical Engineering Ltd collects, processes, protects, and retains your personal and technical installation data across our electrotechnical, landlord compliance (EICR), and smart EV infrastructure operations in Greater Manchester.
1. Data Controller & Company Information
This Privacy Policy is issued by Saim Electrical Engineering Ltd (trading as Saim Volt, Saim Compliance, and Saim Certified), registered in England and Wales. Throughout this document, “we”, “us”, or “our” refers to Saim Electrical Engineering Ltd as the designated Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Lawful Bases for Processing (UK GDPR Article 6)
We only collect and process personal data where there is a clear, lawful justification under UK data protection legislation:
a) Contractual Necessity (Art. 6(1)(b))
Processing necessary to provide quotes, conduct technical site surveys, execute electrical rewires or EV charger installations, conduct statutory EICR inspections, and issue test documentation and invoices.
b) Legal Obligation & Statutory Compliance (Art. 6(1)(c))
Mandatory statutory obligations, including notifying Local Authority Building Control via our NAPIT Competent Person Scheme (Part P compliance), submitting G98/G99/Connect & Notify applications to Distribution Network Operators (Electricity North West), managing OZEV grant compliance data for DVLA audits, and maintaining financial records under HMRC tax laws.
c) Legitimate Interests (Art. 6(1)(f))
Managing client accounts, dispatching 24/7 emergency electrical engineering teams across Greater Manchester, ensuring cybersecurity of our web applications, and resolving warranty claims under our 3-year workmanship guarantee.
d) Explicit Consent (Art. 6(1)(a))
Where you have explicitly opted in to receive electrical safety updates, smart tariff advisory bulletins, or our newsletter via our website forms. Consent can be revoked at any time.
3. Categories of Personal Data We Collect
To deliver certified electrical installations and safety certifications, we collect the following data points:
| Category | Data Items | Primary Purpose |
|---|---|---|
| Identity & Contact | Full name, billing address, site/property installation address, email address, telephone number. | Client communication, site dispatch, quotes, invoicing, and certificate addressing. |
| Property & Electrotechnical | MPAN / electricity meter serial number, consumer unit photos, main fuse rating (60A/80A/100A), earthing arrangement (TN-C-S / TN-S / TT), tenant names for landlord EICRs, EV vehicle registration number (for OZEV claims). | BS 7671 electrical testing, DNO load notifications, OZEV grant processing, NAPIT Part P compliance registers. |
| Financial & Transactional | Invoices, work order reference numbers, bank transfer references, payment records. (Card details are processed by PCI-DSS compliant gateways and never stored on our local servers). | Payment settlement, statutory tax reporting, accounting audit trails. |
| Technical & Telemetry | IP address, browser user agent, device screen resolution, referring URLs, interaction timestamps. | Website security monitoring, preventing form spam, performance optimization. |
4. Statutory Data Sharing & Regulatory Bodies
As an accredited electrical engineering firm, we are mandated by UK electrical safety standards (BS 7671) and building laws to share specific installation and certification data with statutory bodies:
NAPIT (Competent Person Scheme)
We transmit certificate and property data to NAPIT for statutory notification of notifiable work under Part P of the Building Regulations in England and Wales.
Distribution Network Operators (DNO)
For all EV charger and heat pump installations, we submit property address, MPAN, and maximum electrical demand to Electricity North West (or relevant DNO) under ENA Connect & Notify / G98 rules.
OZEV & DVLA
Where you apply for the £350/£500 government EV Chargepoint Grant, we submit required property, tenancy proof, and vehicle VRN data to the Office for Zero Emission Vehicles.
HMRC & Legal Authorities
Financial and transaction records are provided to HM Revenue & Customs as required under UK statutory company accounting law.
✓ We do NOT sell, rent, or trade your personal data to any third-party marketing companies.
5. Data Retention Periods (BS 7671 & HMRC)
We maintain personal and safety data strictly for periods mandated by UK electrotechnical insurance standards and statutory taxation requirements:
6. Your Statutory UK GDPR Privacy Rights
Under the UK Data Protection Act 2018 and UK GDPR, you have the following rights regarding your personal information:
To exercise any of these statutory rights, submit a written request to our Data Protection Officer at admin@saimelectrical.uk. We respond to all verified requests within one calendar month.
8. Data Security & Storage Architecture
We enforce enterprise-grade electrotechnical data protection protocols. All digital certificate databases and quote submissions are encrypted in transit via TLS 1.3 encryption (HTTPS).
Access to our internal certification registers and client records is strictly restricted to certified engineers and vetted administrative staff using multi-factor authentication (MFA) and role-based access control (RBAC).
9. Contact Information & ICO Escalation
If you have questions regarding this Privacy Policy, wish to file a data inquiry, or seek clarification on our certificate retention rules:
Data Protection Officer: Saim Electrical Engineering Ltd
Email: admin@saimelectrical.uk or info@saimelectrical.uk
Postal Address: 12 Wray Gardens, Manchester, M19 3HA, United Kingdom
Telephone: +44 777 8055717
Information Commissioner's Office (ICO) Supervisory Authority
You have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk ). We would, however, appreciate the chance to address your concerns directly before you approach the ICO.
